April 16, 2012
Monday Manners: Five Steps of Good Southern Manners for Business
Last week, I read this article on Social Media, and had to share it with you. A lot of it is so true and fitting. Enjoy!
"Let’s face it. With the economy in the state it is, the ever changing landscape of marketing, and the rising wave of entrepreneurs, the old guard rules to starting and successfully running a business have drastically changed. Social media is playing a role in shaping the changing tactics and processes of how we all do business on a daily basis. There is no cut and dry method to ‘making it work’....How’d I do it? I listened to my good Southern mother and grandmothers and applied their time-honored manners to my business model. Here’s your 5 step cheat sheet of good Southern manners for business.
1) Don’t forget to write Thank You cards.
2) RSVPing is mandatory.
Facebook and Twitter event invitations are easy to send and therefore it seems like you can sometimes be inundated with requests to attend networking functions, parties and meetings. Even if you cannot attend it’s important to send your regrets. Post a comment on the Facebook invite wall that you will make the next one. Send a regrets tweet. Make yourself heard. Expressing your gratitude for being invited, even if you can’t attend, keeps you fresh in that host’s mind. With any luck, they’ll come back to you later.
3) First impressions are everything.
Social media allows for us all to be introduced without actually meeting in person. Between your website, LinkedIn account, Twitter profile and Facebook page, you and your company are being examined and judged at all times, by everyone. As a social media manager for a number of clients, I am constantly evaluating my online appearance. I wouldn’t want to be caught recommending certain practices to clients that I’m not visibly doing myself. Making sure your online persona is presentable is essential to doing business in today’s marketplace.
4) Mind your Ps and Qs.
This is simply not business appropriate. 140 characters or not, if you can’t take the time to properly craft a message to a client or business partner you’ll find they’ll be hard pressed to take the time to work with you. Proper grammar and punctuation shows the recipient you respect them as an intelligent and formidable business venture. The lackthereof just showcases your laziness.
5) Everyone is deserving of being your friend.
As my mother says, be nice to everyone as if you’re already their friend. My tweets start off with “Hi hon!”, “Hiya love!”, and “Morning sir!”. Familiar it may be, but social media is not meant to be corporate sounding. Have fun with it!"